This Privacy Policy explains how Yezoi handles information when you use the app. The app is intended as a personal pet wardrobe organization utility, including records such as clothing items, accessories, size notes, season tags, outfit details, and photos you choose to add.
1. Information You Choose to Provide
You may enter or save information about pets, outfits, garment notes, sizes, seasons, and related photos. This content is provided by you for organizing your own wardrobe records inside the app.
If you contact support, we may receive the information you include in your message, such as your email address, the issue description, and related technical context needed to respond.
2. App Operation and Device Information
The app may process basic technical information needed to operate, secure, and improve the service. This may include app version, device type, operating system version, language, region, diagnostic events, and approximate interaction information.
We use this information to maintain app reliability, understand errors, prevent misuse, and support ordinary product operations.
3. Photos and Pet Wardrobe Records
Photos and wardrobe records are used to provide the features you request, such as saving an outfit look, reviewing a clothing combination, or keeping size and season notes together. We do not require you to add photos if you do not want to use photo-based features.
4. Purchases and Platform Services
Yezoi may offer one-time in-app purchases through the App Store. Purchase processing is handled by Apple and related platform services. We may receive limited purchase confirmation information needed to provide purchased app credits or similar app benefits.
5. Service Providers
We may use vendors that help with hosting, analytics, crash reporting, purchase validation, customer support, or security. These providers are expected to process information only for the services they provide to us and in line with applicable obligations.
6. Retention
We keep information for as long as reasonably needed for the purposes described in this Policy, including providing app functionality, meeting legal or platform requirements, resolving disputes, and maintaining security. Local records may remain on your device unless you delete them through device or app controls.
7. Your Choices
You can choose what wardrobe information and photos you add to the app. You may also use device settings to manage photo permissions, notifications, and other system-level permissions where available.
8. Children
Yezoi is not directed to children under 13 or the minimum age required by law in your location. If you believe a child has provided information to us, please contact us so we can review the concern.
9. International Processing
Depending on where you use the app and where our service providers operate, information may be processed in countries other than your own. We take reasonable steps to handle information consistently with this Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date or provide notice through appropriate means where required.
11. Contact
For privacy questions, contact us at customer@yezoi.app.